QUALITY ASSURANCE

At SHOT LOGISTICS, all services we provide are tailored to fit our customers’ needs

We’ re ISO 9001:2008 certified.

For a long time, success in our business was determined merely by a company’s productivity and cost-effectiveness. Today, there is demand for added services such as sophisticated product and service tools as well as the ability to be innovative. At the same time there is a need for flexibility with regard to customer needs and changing market conditions while providing highest quality services at a market-driven price.

We are introducing a quality management system which will help us optimize our processes and communication. Quality management systems have been proven to strengthen a company’s competitive position in the increasingly contested global market.

ISO 9001:2008 standards and its model of process optimizing supports companies in this challenge and offers the following advantages:

• clear structure and transparency of all key processes in the organization
• comprehensible allocation of responsibilities and accountability
• ability to locate everything quickly
• conclusive documentation
• consistently avoid errors and thus unnecessary costs
• continuous process development
• minimizes administrative costs
• swift and smooth workflow
• maximizes customer satisfaction and thus optimizes customer retention
• strengthens competitiveness

In addition, a quality management system boosts team spirit and motivation among the employees. Rules and processes that are devised jointly ensure a high level of acceptance as well as fast and efficient implementation.

This leaves us with more time, energy, and passion for our customers. So, you can directly experience the advantages of our quality management system.